G20 Summit 2022 Side Event: “Digital Industry Collaboration to Enhance Digital Transformation.”
Venue: Anvaya Beach Resort Kuta, Bali
November, 14, 2022
As a side event to the G20 Digital Transformation Expo (DTE), Indonesia pulls together to digitize on November 14, 2022, at the Anvaya Beach Resort Kuta Bali.
All eyes are on Indonesia this week in the hopes that G-20 members can find immediate solutions to global policy on trade, rising energy and food costs, climate change, poverty, pandemic responses and other issues despite their profound differences.
There has been a lot of action in Bali’s G20 arena thus far.
- Putin will not attend the G-20 summit in Bali.
- Blinken urged Russia to end its blockade of Ukraine
- Biden says there will be no “new Cold War” following his meeting with Xi Jinping.
- Elon Musk cancelled his trip to G20 summit last minute.
Among the 184 major events will be one summit, twenty ministerial and central bank governors’ meetings, seventeen sherpa/deputy level meetings, fifty-six working group level meetings, and ninety executive committee level meetings.
In addition to the main event, there will be approximately 250 side events and a program titled “Road to G20 Indonesia 2022.”
One of these was a side event to the G20 Digital Transformation Expo (DTE), which took place at the Anvaya Beach Resort Kuta Bali on November 14, 2022. The business community demonstrated its willingness to collaborate during a global seminar titled “Digital Industry Collaboration to Enhance Digital Transformation.”
Members of the Technology Industry Task Force (ITF) and the Ministry of Communication and Information (Kemkominfo) came together to talk about how inclusive digital technology and equal digital literacy can help find long-term solutions to global problems.
This industry-wide gathering was attended by CEOs from companies such as Bukalapak, Traveloka, Amazon Web Services, Halodoc, the Association of Indonesian Internet Service Providers, GudangAda, Telkom, GOTOKO, and Zoom.
In this global seminar hosted by the ITF in partnership with the DEWG and DEMM series of events, students from STMIK Primakara, a leading IT and business campus, sat with leaders from health organizations, service providers, and civil society groups.
Participants were encouraged to use this summit as a way to network and establish new alliances that will help speed up the domestic digital transformation for the good of Indonesia.
The development of digital infrastructure is the backbone of the digital ecosystem. It encompasses both the physical and immaterial (hardware and software). And due to the significance of the internet during the pandemic, the government has advanced its digital transformation goal.
It was President Jokowi’s own recommendation that Indonesia use the pandemic as an opportunity to accelerate its digital transformation.
This seminar looked at how changes in digital infrastructure have helped Indonesia reach this goal, as well as its plans for the future.
The expansion of digital infrastructure would result in a more digitally integrated society. The movement restrictions imposed by the pandemic have brought digital acceleration to an unprecedented level and altered Indonesia’s social interactions.
According to the Indonesia Internet Survey for 2021-2022, 220 million people in Indonesia have access to the internet and a total of 45 million new users have joined since the outbreak began. Of course, there are challenges associated with this transformation, particularly in bridging the gap between the online and offline spheres of human interaction.
How Indonesia pulls together to digitize
The panelists investigated whether there has been a fundamental shift in Indonesia’s social interactions and how they should navigate this new social reality in the digital realm.
In accordance with Kominfo’s Roadmap for Indonesia’s Digital Transformation, panelists were asked multiple questions, thereby dividing the seminar into three panels.
- Digital Infrastructure & Society
- Digital Economy
- Digital Governance.
During the panel on “Digital Infrastructure and Society,” Muhammad Arif Angga of the Indonesian Internet Service Providers Association (APJII) mentioned the country’s vast number of islands. This makes it challenging to expand a network to include all of those locations.
Internet access alone is not enough, he explained. Even if they have access in remote regions or villages. Villagers enjoy social media and video games, including YouTube, according to the Indonesia Internet Survey. How can Indonesia educate its citizens to become more productive in a cost effective way?
Halodoc is a secure health-tech platform with the mission to simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies via a straightforward mobile application.
As users or patients, it can be hard to navigate through and use apps for onboarding and other purposes. How does one transition from treating and preventing to predictive? “You must predict”, says Veronica Sari Utami, Chief Operating Officer for Halodoc. The crucial component is data. Additionally, a growing awareness of the importance of health. This is essential for ensuring the safety of people during the pandemic.
Before the pandemic, Halodoc needed more than five minutes with each patient. But with cloud computing and system enhancements, onboarding now only takes 30 seconds on their new platform.
PT Cyberindo Mega Persada (CBNCloud) is the government’s cloud, which features autoscaling, capacity, and a variety of cloud types.
Before, there was no link, such as the app for COVID testing (PeduliLindungi mobile app) or anything.
Halodoc presented telemedicine services in an application initiated by the Ministry of Communication and Informatics (Kemenkominfo), namely PeduliLindungi.
The integration of Halodoc’s telemedicine services into the PeduliLindungi program was the first step toward establishing a more robust ecosystem in Indonesia for the management of Covid-19.
In addition, Indonesia has a significant potential market for cloud computing. The country’s cloud computing business is still in its infancy. It is rising in favor among Indonesian businesses and many are adopting or actively developing cloud initiatives.
The trend of cloud computing is on the rise in Indonesia because of the pandemic.
Local businesses are rapidly adopting cloud computing to save operational expenses. The Indonesian government is a leader in the country’s development of cloud data centers and virtualization technologies. They wish to implement a dispersed, centralized data architecture with robust disaster recovery capabilities.
Teddy Oetomo, president of Bukalapak, emphasized the significance of collaboration between governments, civil society, and the private sector in establishing an integrated society. Moreover, he addressed the possible future of the digital economy. Also, digital financial literacy, stakeholder collaboration, and electricity tokens.
The leading technology company’s mission is to provide Indonesia with an all-inclusive solution. Creating a sustainable ecosystem in Indonesia in order to create a fair economy for all.
Furthermore, Indonesia intends to empower traditional retailers to become more global. However, there are insufficient contrarian ideas, and the majority of tech companies copy each other.
Amazon Web Services CEO Max Peterson discussed the company’s stance on startup funding. Amazon Web Services (AWS) debuted in 2022 and is now used all over the globe. It can access data and programs on a computer in a matter of minutes as well as scalability, or the capacity to scale up or down as needed.
A formerly rudimentary software that managed to get by now uses cutting-edge AWS capabilities to make it possible for Indonesian governments, corporations, and other AWS users to execute workloads and store data securely in the country.
The fact that AWS continued to invent made them prosperous. More than 1,700 Indonesian startups have used AWS to launch or grow their businesses since 2017. Halodoc, is among the hundreds of thousands of clients in Asia and the Pacific who are using AWS to innovate.
Zoom was able to implement a very scalable business continuity strategy during a zombie like apocalypse. In 2015, Zoom had 40 workers and a start-up atmosphere, according to Christy Flis, Head of Global Education and Head of Women at Zoom. She said that Eric Yuan, the company’s founder, had no plans to scale in the beginning.
Flis said that Zoom’s videoconferencing program was intended to use multi-bitrate encoding, which enables the application to give varying degrees of video quality based on local network circumstances and demand. Even if the quality was subpar, Zoom could still give service to households worldwide, including Indonesia, that did not necessarily have the same sorts of high-bandwidth video connections often seen in commercial office areas. Even with limited bandwidth, Zoom works in Indonesia. She continued, “It was essential for us to have a solid architecture.”
Women at Zoom launch and fail, launch and fail, and fail if they lack a genuine feeling of belonging. Women juggle additional responsibilities, so Zoom adjusted its emphasis to pre-work, meditation, reflection, check-ins, and chat sessions with whomever was present. This encourages women to reveal their genuine selves and become more involved in the workplace.
Currently, in close coordination with AWS, Zoom educates people across Indonesia on what the cloud is, in the area of human resources. Flis also added, “Auditors may also see the physical infrastructures, therefore we must alter the mentality and raise awareness.”
The Ministry of Communications and Information Technology chose Traveloka, a travel and leisure platform in Southeast Asia, as the coordinator of G20 DEWG ITF 2022. As a technology firm, Traveloka recognizes the significance of cross-sector collaboration and is dedicated to helping the government’s initiatives to improve digital literacy and talent in the nation.
Traveloka urges industry participants to use technology to increase their service access and aid their operations, and to actively organize conversations and strong relationships amongst industry participants to expedite the nation’s digital transformation and economic recovery. Digital platforms enable an expanded and simpler ecosystem access.
Throughout the remainder of the seminar, other ways to contribute to digitalization were discussed. Communication and the courage to share are crucial. Also, mutual respect and transparency, not just from tech companies but from governments, businesses, physicians, and everyone else.
If we all collaborate and Indonesia pulls together to digitize, compassion will bring magic and the ability to aid millions. At the end of the seminar, all panelists and participants could agree that there was still much homework to complete. With ITF collaboration, Indonesia will hopefully succeed. And Indonesia hopes that the G20 will return to Indonesia in 20 years. For more top Bali news, check out BaliCurrent.com.
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